Strategic Planning

The Lehigh Valley boasts a unique mix of economic assets that align perfectly with the high value business services sector. Whether data processing and hosting, financial transactions, payroll services, administrative management, or consulting services, the professional business and financing services benefit strongly from the convergence of significant economic and technological forces present in the Lehigh Valley.

Why Business Services?

An economic analysis by the Atlanta-based Garner Economics identified high value business services as a target sector for the Lehigh Valley based on these factors, among others:

  • Central location and proximity to major U.S. Northeast markets
  • Well-developed transportation infrastructure
  • High relative broadband rank, measuring access and capacity
  • Availability of suitable office space
  • Strong existing local pool of high-demand occupations
  • 1,275 annual post-secondary completions in critical fields from area institutions
  • Excellent healthcare system
  • Quality of place assets: ample opportunities for cultural activities, recreation, shopping, restaurants, and sporting events

Companies in this field must constantly respond to the demands of corporations seeking to adapt to rapid changes in customer expectation – like increased online commercial operations, cloud computing, and smart phone transactions – while desiring to maintain focus on their core business activities.

The Lehigh Valley is well suited to allow companies to respond to these demands. Its central northeastern location puts companies in close proximity to the financial and insurance capitals of the nation, like New York City and Philadelphia. A strong cluster of shared service and back office facilities already exist here, including such companies as Hartford Insurance, Guardian Life, Cigna, Aetna, and ADP. The region also boasts a growing population, a strong workforce, and high-class higher education institutions.

For more information, click here to download the full Garner Economics report

Lehigh ValleyQuick Facts

Industry Spotlight

9.1% of Labor Force
Employed in Professional, Technical, Financial & Business Services
Q2 2017

By the Numbers
$39.1 Billion

Gross Domestic Product
2016

Investor Spotlight
City Center Lehigh Valley
Industry Spotlight

10% of Labor Force
Employed in Manufacturing
Q2 2018

By the Numbers
$3.65 Billion

Exports
2017

Investor Spotlight
Air Products
By the Numbers
$59,989

Median Household Income

Investor Spotlight
PPL Electric Utilities
By the Numbers
24,246

New Jobs Created Over Past 5 Years

Investor Spotlight
National Penn
By the Numbers
669,899

Population

Investor Spotlight
Olympus
By the Numbers
344,623

Labor Force

Investor Spotlight
Lutron Electronics
Industry Spotlight

17.4% of Labor Force
Employed in Health Care & Social Assistance
Q2 2018

Industry Spotlight

7.9% of Labor Force
Employed in Education
Q2 2018

By the Numbers
5,073

Technology Patents from 2000-2015

Investor Spotlight
Mack Trucks
Industry Spotlight

10.7% of Labor Force
Employed in Accomodation, Food Services, Arts, Entertainment & Recreation

Investor Spotlight
UGI
Investor Spotlight
NFI
Industry Spotlight

15% of the total community college degrees awarded in PA
2015-2016 academic year

By the Numbers
$6.9 Billion

Manufactuing Contribution to GDP

Investor Spotlight
BB&T
Industry Spotlight

68th largest metropolitan area in the U.S. by population

By the Numbers
$8 Billion

Finance, Insurance & Real Estate
Contribution to GDP

Investor Spotlight
Seedcopa
Industry Spotlight

9,747 degrees awarded by colleges and universities
2014-2015 academic year

By the Numbers
$5.3 Billion

Professional & Business Services
Contribution to GDP

Investor Spotlight
Fuling
Industry Spotlight

80,000 employed in "Eds & Meds" sectors

By the Numbers
21.7%

Population between ages 18 and 34

Investor Spotlight
Workforce Board