Strategic Planning

The Lehigh Valley boasts a unique mix of economic assets that align perfectly with the high value business services sector. Whether data processing and hosting, financial transactions, payroll services, administrative management, or consulting services, the professional business and financing services benefit strongly from the convergence of significant economic and technological forces present in the Lehigh Valley.

Why Business Services?

An economic analysis by the Atlanta-based Garner Economics identified high value business services as a target sector for the Lehigh Valley based on these factors, among others:

  • Central location and proximity to major U.S. Northeast markets
  • Well-developed transportation infrastructure
  • High relative broadband rank, measuring access and capacity
  • Availability of suitable office space
  • Strong existing local pool of high-demand occupations
  • 1,275 annual post-secondary completions in critical fields from area institutions
  • Excellent healthcare system
  • Quality of place assets: ample opportunities for cultural activities, recreation, shopping, restaurants, and sporting events

Companies in this field must constantly respond to the demands of corporations seeking to adapt to rapid changes in customer expectation – like increased online commercial operations, cloud computing, and smart phone transactions – while desiring to maintain focus on their core business activities.

The Lehigh Valley is well suited to allow companies to respond to these demands. Its central northeastern location puts companies in close proximity to the financial and insurance capitals of the nation, like New York City and Philadelphia. A strong cluster of shared service and back office facilities already exist here, including such companies as Hartford Insurance, Guardian Life, Cigna, Aetna, and ADP. The region also boasts a growing population, a strong workforce, and high-class higher education institutions.

For more information, click here to download the full Garner Economics report

Lehigh ValleyQuick Facts

  • Industry Spotlight

    13.8% of Labor Force
    Employed in Professional & Business Services
    Q4 2016

  • By the Numbers
    $39.1 Billion

    Gross Domestic Product
    2016

  • Investor Spotlight
    City Center Lehigh Valley
  • Industry Spotlight

    9.8% of Labor Force
    Employed in Manufacturing
    Q4 2016

  • By the Numbers
    $3.44 Billion

    Exports
    2015

  • Investor Spotlight
    Air Products
  • Industry Spotlight

    1,504 Total Office Buildings
    Q2 2017

  • By the Numbers
    $57,510

    Median Household Income

  • Investor Spotlight
    PPL Electric Utilities
  • Industry Spotlight

    1,770 Total Industrial Buildings
    Q2 2017

  • By the Numbers
    24,400

    New Jobs Created Over Past 5 Years

  • Investor Spotlight
    National Penn
  • Industry Spotlight

    5.0% Industrial
    Vacancy Rate
    Q2 2017

  • By the Numbers
    658,477

    Population

  • Investor Spotlight
    Olympus
  • Industry Spotlight

    7.7% Office
    Vacancy Rate
    Q2 2017

  • By the Numbers
    342,493

    Labor Force

  • Investor Spotlight
    Lutron Electronics
  • Industry Spotlight

    17.2% of Labor Force
    Employed in Health Care & Social Assistance

  • By the Numbers
    5,073

    Technology Patents from 2000-2015

  • Investor Spotlight
    Mack Trucks
  • Industry Spotlight

    9.1% Increase in exports
    Among top 20 markets nationally in export growth

  • By the Numbers
    25.8 Million

    Total Office Inventory (Square Feet)
    Q2 2017

  • Investor Spotlight
    UGI
  • Industry Spotlight

    10.1% Industrial rent growth
    Second highest in the U.S.

  • By the Numbers
    115.5 Million

    Total Industrial Inventory (Square Feet)
    Q2 2017

  • Investor Spotlight
    NFI